Refund Policy
All paid purchases are final and non-refundable. You can cancel a monthly subscription at any time to stop future billing, and you keep access until the end of the period you already paid for.
1. What this policy covers
This policy applies to every paid product from Provisio Trading, including:
- Premium Discord, Monthly ($89 per month)
- Premium Discord, Lifetime ($699 one-time payment)
- Mentorship and any other paid product we offer in the future
The free Discord has no charge, so no refunds apply to it. This policy applies in addition to Whop's Terms of Service, since all purchases are processed through Whop.
2. No refunds
All purchases are final and non-refundable once payment has been completed and access has been granted. By completing checkout, you acknowledge and agree to this policy.
This no-refund policy has been in effect since the launch of Premium Discord on April 19, 2026, and applies to all purchases made on or after that date.
3. Why we don't offer refunds
- Access to our education content, course videos, pre-market analysis, live commentary, and coaching calls is granted immediately upon purchase and can't be returned.
- Coaching call slots and community access are limited resources allocated at the time of purchase.
4. Monthly subscriptions
Premium Monthly renews automatically each month on your billing date until you cancel.
- You can cancel at any time from your Whop account. Cancelling stops all future billing.
- After you cancel, you keep access until the end of the billing period you already paid for. Your access then expires and you are not charged again.
- Cancelling does not entitle you to a refund for the current or any previous billing period.
- To avoid being charged for the next period, cancel before your next billing date.
5. Lifetime purchases
Premium Lifetime is a single, one-time payment for ongoing access. There is no recurring billing. Because access is granted in full at purchase, there are no refunds after purchase for any reason, other than the limited exceptions in section 6.
6. Exceptions
Refunds may be issued only at the sole discretion of Provisio Trading in these cases:
- Duplicate or accidental charges for the same product
- Proven failure to deliver access due to a technical error on our end
If you believe one of these applies to you, contact us within 7 days of the charge with your Whop receipt.
7. Disputes and chargebacks
By agreeing to this policy at checkout, you acknowledge that chargebacks filed in violation of this policy may be contested with Whop and payment processors, using this policy as evidence. Filing a chargeback may result in removal from all Provisio Trading communities and products.
8. Contact
For questions about this policy, email isaacitrades@gmail.com or message @isaacitrades on Instagram. Isaac doesn't reply to messages on Whop.